Updates Policy

All FAB software products are generally shipped the day after receipt of payment. In case that an export license for shipment outside of European Union is required the shipment may be delayed by 5 to 10 days due to export regulations in Germany.

FAB Software License

All FAB Subtitling software products are sold as a software license covered by FAB License Agreement. The software can be installed on multiple PCs but because it is delivered with a USB dongle it can only be used on one PC at the same time when the USB dongle is plugged into the PC.

The software license is valid for unlimited time however free software updates and technical support are only available during the warranty period.

The software is delivered with 1 year warranty which includes free software updates and technical support. This means that download and installation of a software update is available within 1 year from purchase date.

SA - Software Assurance - Extension of Warranty for 1 Year

Software Assurance is an economical way to keep your software up to date beyond the regular warranty and extends the right to download and install a software update and the right to receive technical support from FAB for another year starting from the end of the previous warranty. SA can be bought not later than 6 months after the end of the previous warranty.

You will keep you existing serial number and receive the latest software version for your serial number.

UPG - Software Upgrade at Any Time - without Software Assurance

A Software Upgrade is available as an alternative to Software Assurance. A Software Upgrade can be purchased at any time without the need to buy the Software Assurance every year. It is however more expensive than the Software Assurance.

A Software Upgrade may be required in two cases:

  • A software update to the latest version of the same Edition of the software is required when the time from the end of the previous warranty is more than 6 months.

  • A software upgrade to a different Edition of the software is required.

A Software Upgrade (UPG) can be done from any previous version of FAB Subtitler. In case that only an update of the software to the latest version is required without the need for change of Edition and not more than 6 months have passed since the end of the previous warranty (from the previous License, SA or UPG purchase) then SA can be obtained instead of UPG.

The Software Upgrade (UPG) is delivered with 1 year warranty which includes free software updates and technical support. This means that download and installation of a software update is available within 1 year from purchase date.

You will keep you existing serial number and receive the latest software version for your serial number.

Versions

In the past FAB Subtitler and other FAB Subtitling Products were sold with a version number. Starting with FAB Subtitler Version 6 introduced in January 2010 the version number is now not included in the product name any more because when License, SA or UPG is bought the software that is delivered at that moment is always the latest version and free software updates are available for download for 1 year from purchase date of License, SA or UPG including any new version numbers of a product released within that period.

Click here to see which are the latest versions of FAB Subtitling products and which modifications were implemented.